FREQUENTLY ASKED QUESTIONS
What is a takedown?
A takedown is a formal request to remove specific content from a website or platform, usually because it violates copyright, contains personal/private information, is defamatory, or infringes on other legal rights.
What types of content can I request to be taken down?
We assist with removing a variety of content, including:
- Copyright-infringing material
- Impersonation or fake profiles
- Brand spoofing or phishing
- Trademark infringement
How do I get started?
Getting started is simple. Fill out our Takedown Request Form or contact us at 1-888-558-5268 or order@takedowns.com. We’ll walk you through the next steps and get your case moving quickly.
How much does your service cost?
Our takedown services start at $500 per link. For cases involving multiple types of intellectual property rights, complex investigations, or ongoing monitoring, we offer custom pricing. We also provide volume discounts for large-scale removal projects and monthly plans for clients who want ongoing content protection and monitoring. Contact us at 1-888-558-5268 or order@takedowns.com for a personalized quote.
What information do you need from me to start a takedown?
We need:
- A link to the infringing content
- A detailed explanation of why it should be removed
- Proof of your rights (e.g., copyrighted material or registration, ID, trademark registration)
- Your contact details (for communication and verification purposes)
- Signed Authorization Letter for Marksmen to act on your behalf
How long does the takedown process take?
Timelines vary based on the type of request and the platform involved. Some requests can be completed within 24-72 hours, while other platforms may take up to several weeks to process the requests.
Am I updated throughout the process?
Absolutely. We submit all takedown requests within 1 business day of receiving your approval. You will receive an update as soon as the takedown is complete but no later than 3-5 business days after submission. Longer takedowns will receive weekly updates.
Do you guarantee that the content will be removed?
Our current success rate is 99.45%, including cases where clients have previously attempted takedowns without success. We cannot guarantee 100% removal in every case because some platforms may deny requests. If a takedown is denied, we will recommend creative and strategic possible next steps for your approval.
Do I get the domain after the content is taken down?
Unfortunately, in most cases, the domain or social media handle is not transferred to you once the unauthorized content is removed. If you are interested in acquiring a domain or social media handle, please contact us at 1-888-558-5268 or order@takedowns.com.
What if the infringing content re-appears?
As part of your takedown case, we monitor for reuploads or repeat content for two weeks after removal. If the content reappears, we will promptly re-submit the takedown. We also offer continuous monitoring services for long-term protection. Contact us about our monthly protection plans at 1-888-558-8838 or order@takedowns.com.
Do I receive a report after the content is removed?
Yes. Once a takedown is complete, you’ll receive a report summarizing the actions taken, platforms or entities contacted, and confirmation of removal.
What can I expect from Marksmen’s takedown service:
- Dedicated expert analyst to guide the process
- Up to 3 hours of focused action (for standard service, greater based on project scope/bid)
- Relentless efforts to resolve your issue, including creative approaches not offered by other services
- Weekly status updates (or more frequently for shorter/more active projects)
- Comprehensive report upon case completion
